In Chase v. Udall, the Company Responds
Yesterday, Rep. Mark Udall (D-Colo.) accused banking giant JPMorgan Chase of violating a confidentiality agreement with one its customers, Susan Wones, who had
Jul 31, 202074.8K Shares1.9M Views
Yesterday, Rep. Mark Udall (D-Colo.) accused banking giant JPMorgan Chase of violating a confidentiality agreement with one its customers, Susan Wones, who had come to Washington this month to testify on credit card reform. Our postran in the afternoon before the company had responded.
Later in the evening, Chase spokesman Paul Hartwick emailed this defense:
“„– Chase only released information related to Ms. Wones’ accounts with Chase, as permitted in the waiver she signed. We provided reporters with details about why we took actions on Ms. Wones’ accounts with Chase. Additionally, the document that Chase shared with reporters was not the same document provided to the House subcommittee staff.
“„– Chase did make an error in not removing Ms. Wones’ address and account number from the credit card account statements that were directly provided to a single subcommittee staff member in advance of the hearing. For that error, we apologize to Ms. Wones and we will be working with the subcommittee staff to ensure her information is kept private.
“„– Chase does plan to submit information for the hearing record.
Fine. Now someone please make this story end.
Paula M. Graham
Reviewer
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