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	<title>The Washington Independent &#187; retailers</title>
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		<title>Stay Home if You Have Swine Flu, Unless You Work at Wal-Mart</title>
		<link>http://washingtonindependent.com/66492/stay-home-if-you-have-swine-flu-unless-you-work-at-wal-mart</link>
		<comments>http://washingtonindependent.com/66492/stay-home-if-you-have-swine-flu-unless-you-work-at-wal-mart#comments</comments>
		<pubDate>Wed, 04 Nov 2009 14:07:14 +0000</pubDate>
		<dc:creator>Mary Kane</dc:creator>
				<category><![CDATA[Blog (deprecated)]]></category>
		<category><![CDATA[Economy/Finance]]></category>
		<category><![CDATA[cdc]]></category>
		<category><![CDATA[demerits]]></category>
		<category><![CDATA[employment policies]]></category>
		<category><![CDATA[Facing South]]></category>
		<category><![CDATA[federal agencies]]></category>
		<category><![CDATA[National Labor Committee]]></category>
		<category><![CDATA[retailers]]></category>
		<category><![CDATA[sick leave]]></category>
		<category><![CDATA[swine flu]]></category>
		<category><![CDATA[swine flu vaccine]]></category>
		<category><![CDATA[wal-mart]]></category>
		<category><![CDATA[worker pay]]></category>

		<guid isPermaLink="false">http://washingtonindependent.com/?p=66492</guid>
		<description><![CDATA[<p>During the summer, when swine flu was not yet a widespread reality in the United States, giant retailer Wal-Mart made the <a href="http://www.dailyfinance.com/2009/07/30/walmart-and-swine-flu-vaccine-a-perfect-match/">news</a> for being in talks with the government about possibly distributing the swine flu vaccine through its extensive network of stores.</p>
<p>But now the swine flu has Wal-Mart <a href="http://washingtonindependent.com/66492/stay-home-if-you-have-swine-flu-unless-you-work-at-wal-mart" class="read_more">More...</a></p>]]></description>
			<content:encoded><![CDATA[<p>During the summer, when swine flu was not yet a widespread reality in the United States, giant retailer Wal-Mart made the <a href="http://www.dailyfinance.com/2009/07/30/walmart-and-swine-flu-vaccine-a-perfect-match/">news</a> for being in talks with the government about possibly distributing the swine flu vaccine through its extensive network of stores.</p>
<p>But now the swine flu has Wal-Mart under scrutiny for a very different reason: Accusations that the retailer is leaving employees infected with swine flu little choice but to come to work, due to its punitive sick leave policies.<span id="more-66492"></span></p>
<p>Citing a report by the <a href="http://www.nlcnet.org/article.php?id=688">National Labor Committee</a>, the Institute for Southern Studies&#8217; argues on its blog Facing South that <a title="http://www.southernstudies.org/2009/11/wal-marts-stingy-sick-leave-policy-may-contribute-to-swine-flus-spread.html" href="http://www.southernstudies.org/2009/11/wal-marts-stingy-sick-leave-policy-may-contribute-to-swine-flus-spread.html" target="_blank">Wal-Mart is essentially contributing to the spread of swine flu</a> by making it financially prohibitive for employees to miss work when they fall ill.</p>
<blockquote><p>Employees of the Arkansas-based retail giant &#8212; even its food handlers &#8212; feel they have no choice but to work when they&#8217;re sick. That&#8217;s because the company gives workers demerits and deducts pay for staying home when they&#8217;re sick or caring for sick children.</p></blockquote>
<p>It gets worse:</p>
<blockquote><p>The situation is particularly difficult for Wal-Mart workers who are single parents. The NLC reports on an instance in which an employee got a call from her four-year-old&#8217;s preschool telling her to pick up the child, who had a fever of 103 degrees F. Despite the fact that the employee had already worked for four hours that day, she got a demerit point for leaving and lost her wages for the rest of the day.</p>
<p>The report says: &#8220;Parents have no choice but to load their children up with Motrin and Dimetap to mask their symptoms so they can go to school.&#8221;</p></blockquote>
<p>Which, of course, leads to a vicious circle of other children at school becoming sick, and spreading it in their families. Not to mention the misery of a sick child facing a full day of school.</p>
<p>What&#8217;s particularly interesting is that Wal-Mart includes on its Website some information about swine flu, including frequently asked questions. Here&#8217;s the answer to <a title="http://instoresnow.walmart.com/Wellness-Center-Article_ektid78275.aspx" href="http://instoresnow.walmart.com/Wellness-Center-Article_ektid78275.aspx" target="_blank">&#8220;What should I do if I get sick?&#8221;</a></p>
<blockquote><p>Stay away from others as much as possible to keep from making others sick. Staying at home means that you should not leave your home except to seek medical care. This means avoiding normal activities, including work, school, travel, shopping, social events and public gatherings.</p></blockquote>
<p>Unless you work at Wal-Mart. Then, you&#8217;d better make it in for your shift if you don&#8217;t want your pay docked or possibly lose your job. From Facing South:</p>
<blockquote><p>Wal-Mart has a demerit system that punishes workers who cannot come to work due to illness. Employees who miss a day due to sickness receive a one-point demerit and lose eight hours of wages.</p>
<p>Employees with more than three absences a six-month period face discipline, and a fifth absence &#8212; even for a sick day &#8212; will result in what the company calls &#8220;active coaching&#8221; by management.</p>
<p>A sixth absence leads to what Wal-Mart calls &#8220;Decision Day,&#8221; when a worker can be either terminated or put on a year-long trial period during which time he or she can be fired for any infraction and cannot be promoted.</p></blockquote>
<p>The swine flu sometimes can cause people to miss an entire week or more of work. At Wal-Mart, that could get you fired.</p>
<p>Somehow, I don&#8217;t think that&#8217;s what the Center for Disease Control was hoping for this flu season, as it tries to contain a life-threatening virus. Wal-Mart&#8217;s labor policies have long been contentious, but this one could actually create a public safety issue. If these allegations are true, it may be time for public health officials to step in somehow, perhaps with fines for the retailer for keeping flu-stricken employees on the job. And let&#8217;s not just pick on Wal-Mart; it&#8217;s very possible that other low-wage retailers and business are doing the same thing. Maybe the best option in the absence of any government action is for customers to walk away. Is a bargain really worth it if employees are forced to work while sick with the flu &#8212; and potentially help to spread an unusually dangerous virus?</p>
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		<title>Retailers to Wage Psychological Warfare</title>
		<link>http://washingtonindependent.com/23709/retailers-to-wage-psychological-warfare</link>
		<comments>http://washingtonindependent.com/23709/retailers-to-wage-psychological-warfare#comments</comments>
		<pubDate>Mon, 05 Jan 2009 11:00:58 +0000</pubDate>
		<dc:creator>Mary Kane</dc:creator>
				<category><![CDATA[Economy/Finance]]></category>
		<category><![CDATA[Slot 1/Top Stories]]></category>
		<category><![CDATA[Slot 2]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[retailers]]></category>

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		<description><![CDATA[<p><a href="http://washingtonindependent.com/wp-content/uploads/2008/11/shopping-mall.jpg"><img class="alignnone size-full wp-image-20289" title="shopping-mall" src="http://washingtonindependent.com/wp-content/uploads/2008/11/shopping-mall.jpg" alt="" width="458" height="306" /></a></p>
<p>As the retail industry sifts through the rubble of its <a title="disastrous" href="http://www.bloomberg.com/apps/news?pid=20601087&#38;sid=aGQ__icNMvzI&#38;refer=worldwide">disastrous</a> holiday shopping season, the next challenge begins: A struggle over the consumer psyche.</p>
<p>Despite hopes for a massive economic <a title="stimulus plan" href="http://www.msnbc.msn.com/id/28482803/">stimulus plan</a> under a new Obama administration in January, consumer confidence <a title="plunged" href="http://online.wsj.com/article/SB123064902407642521.html">plunged</a> <a href="http://washingtonindependent.com/23709/retailers-to-wage-psychological-warfare" class="read_more">More...</a></p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://washingtonindependent.com/wp-content/uploads/2008/11/shopping-mall.jpg"><img class="alignnone size-full wp-image-20289" title="shopping-mall" src="http://washingtonindependent.com/wp-content/uploads/2008/11/shopping-mall.jpg" alt="" width="458" height="306" /></a></p>
<p>As the retail industry sifts through the rubble of its <a title="disastrous" href="http://www.bloomberg.com/apps/news?pid=20601087&amp;sid=aGQ__icNMvzI&amp;refer=worldwide">disastrous</a> holiday shopping season, the next challenge begins: A struggle over the consumer psyche.</p>
<p>Despite hopes for a massive economic <a title="stimulus plan" href="http://www.msnbc.msn.com/id/28482803/">stimulus plan</a> under a new Obama administration in January, consumer confidence <a title="plunged" href="http://online.wsj.com/article/SB123064902407642521.html">plunged</a> to an all-time low in December. In droves, shoppers declined to pull out their wallets and spend. Since deep discounts weren&#8217;t enough to move merchandise over the holidays, retailers who aren&#8217;t filing for bankruptcy in January are left with two choices: Find more ways to <a title="frantically" href="http://www.nytimes.com/2009/01/03/business/media/03marketing.html?8dpc">frantically</a> slash prices, or, as one <a title="analyst" href="http://www.nytimes.com/2008/12/27/business/economy/27shop.html?scp=1&amp;sq=Joseph%20Feldman%20and%20retailers%20and%20retrain%20consumers&amp;st=cse">analyst</a> recently put it, &#8220;retrain the consumer to pay full price.&#8221;</p>
<div id="attachment_2754" class="wp-caption alignleft" style="width: 175px"><a href="http://www.washingtonindependent.com/wp-content/uploads/2008/08/debt.jpg"><img class="size-full wp-image-2754" title="debt" src="http://www.washingtonindependent.com/wp-content/uploads/2008/08/debt.jpg" alt="Illustration by: Matt Mahurin" width="165" height="165" /></a><p class="wp-caption-text">Illustration by: Matt Mahurin</p></div>
<p>It all chalks up to psychological retail warfare, beginning this month.</p>
<p>&#8220;There&#8217;s going to be a quite a battle between consumers and retailers,&#8221; said <a title="Meghan O'Brien" href="http://www.public.iastate.edu/%7Enscentral/news/2008/nov/holidayretail.shtml">Meghan O&#8217;Brien</a>, a Iowa State University economist who follows the retail sector. &#8221; I don&#8217;t think consumers are going to spend money with the lack of abandon we witnessed during the record consumer spending expansion that has ended.  The spending increases and seemingly limitless demand for goods has ended and retailers will have to find new ways to encourage spending growth.</p>
<p>&#8220;But consumers are more intelligent about their spending than retailers sometimes give them credit for. It could end up being empowering feeling for consumers, a sense that &#8216;We&#8217;ll decide when we spend money and where we spend it.&#8217;&#8221;</p>
<p>If the holidays are any indication, consumers so far seem to have made a decision &#8211; they&#8217;re not spending it.</p>
<p>The <a title="National Retail Federation" href="http://www.nrf.com/">National Retail Federation</a> predicted an anemic 2.2 percent increase in holiday sales, down from the traditional 4 percent annual increases of recent years. But early figures show sales looking much worse. Sales fell by 5 and half percent to 8 percent, if auto and gas sales are included, or by 2 to 4 percent if they not, according to MasterCard&#8217;s SpendingPulse <a title="report," href="http://www.pbs.org/nbr/site/onair/transcripts/081226f/">report,</a> a traditionally reliable indicator. Sales fell by double-digits in all categories compared to a year ago, from clothing to electronics.</p>
<p>The plunge would mark the first annual decline in holiday sales since the National Retail Federation began keeping records 15 years ago. Adding to the gloom: Even online holiday sales <a title="fell" href="http://www.reuters.com/article/ousiv/idUSTRE4BU01R20081231">fell</a> by 3 percent, their first decline since 2001, according to <a title="comScore" href="http://www.comscore.com/press/release.asp?press=2658">comScore</a>, a firm that measures online traffic. Online sales had been growing by as much as 18 percent annually in previous years.</p>
<p>But NRF economist <a title="Scott Krugman," href="http://www.nrf.com/modules.php?name=Contacts&amp;op=viewlive&amp;sp_id=63">Scott Krugman,</a> while acknowledging sales were lackluster, said he isn&#8217;t willing to call the holiday season a total loss.</p>
<p>SpendingPulse, he said, doesn&#8217;t measure after-Christmas sales. And government data on retail sales doesn&#8217;t come out until Jan. 16.</p>
<p>&#8220;It&#8217;s hard to say yet if this is the worst holiday sales season in 40 years,&#8221; Krugman said. &#8220;The week after Christmas alone accounts for up to 15 percent of the holiday season sales and that hasn&#8217;t been counted yet.&#8221;</p>
<p>But other reports also show a dismal picture.</p>
<p>Heavy discounting by retailers and bad weather &#8220;coalesced to produce the bleakest holiday season since at least 1970,&#8221; said <a title="Michael Niemira," href="http://holiday.icsc.org/2008/hw08_11Michael_niemira_bio.pdf">Michael Niemira,</a> chief economist for the <a title="nternational Council of Shopping Centers." href="http://www.icsc.org/index.php">International Council of Shopping Centers. </a>Same-store chain store sales for the week ending Dec. 27 slid by 1.8 percent, compared to a year earlier, his group&#8217;s survey showed.</p>
<p>And then there&#8217;s January, which usually is the busiest month for retail bankruptcies. This year, it could be a tsunami, with some analysts <a title="predicting" href="http://www.cleveland.com/business/plaindealer/index.ssf?/base/business-11/1230197468220560.xml&amp;coll=2">predicting</a> a &#8220;retail wasteland&#8221; with major retailers closing their doors during the next six months. Already the parent company of online toy seller eToys  <a title="announced" href="http://www.nytimes.com/2008/12/30/business/30shop.html?ref=business">announced</a> it has filed for bankruptcy.</p>
<p>That means more empty space at the mall. Niemira said he also expects new store openings to slow, with about 110,000 to 115,000 openings this year, compared to 150,000 store closings, the most shutdowns since 2001.</p>
<p>Niemira called the expected closings and bankruptcies &#8220;sort of a continuum&#8221; of problems in the retail industry beginning in 2008. Because bankruptcies and store closings are a lagging indicator, it also means that commercial real estate and retail still are in the early stages of their collapse. Consumers are likely to see closed stores and increasingly empty mall space all though this year and into 2010, even if the economy picks up, he said.</p>
<p>Even Krugman agreed that a flood of retail bankruptcies is ahead, given that retailers in trouble most likely won&#8217;t be able to find loans or credit due to the financial crisis. Despite the $700 billion Wall Street bailout by the government, credit remains much <a title="tighter" href="http://www.time.com/time/magazine/article/0,9171,976934,00.html?iid=chix-sphere">tighter</a> than a year ago.</p>
<p>&#8220;Housing and the retail sector are tied together,&#8221; Krugman said. &#8220;If there was a retail bubble, it burst with the holiday sales season.&#8221;</p>
<p>That bursting bubble includes online sales, which had been expected to be a bright spot for retail, O&#8217;Brien noted. Only online retailer Amazon &#8211; which O&#8217;Brien called &#8220;a virtual Wal-Mart&#8221; &#8211; was a holiday season winner, calling this holiday season its best ever.</p>
<p>The sales debacle for most stores means the start of a struggle between retailers and customers to shape the shopping landscape.</p>
<p>Discounting has created an expectation among consumers for less expensive clothes, apparel or electronics &#8211; if they choose to buy at all. To survive going forward, retailers from Apple to Ann Taylor, which reportedly plans to <a title="close" href="http://www.voanews.com/english/2008-12-29-voa55.cfm">close</a> dozens of stores, will have to &#8220;create the perception that things are perpetually on sale. What we will see in the beginning of January is the illusion of deeper sales,&#8221; O&#8217;Brien said.</p>
<p>Whether retailers will actually cut prices and keep them low remains to be seen. Recent comments from a top industry analyst don&#8217;t seem to show retailers moving in that direction. <a title="From" href="http://www.nytimes.com/2008/12/27/business/economy/27shop.html">From</a> the New York Times:</p>
<blockquote><p>“Many of the senior executives we’ve talked to are worried about how we retrain the customer to pay full price,” said Joseph Feldman, a retailing analyst with Telsey Advisory Group, an equity research and consulting company.</p></blockquote>
<p>Customers can&#8217;t be blamed for being confused. Even before Christmas, some stores simply didn&#8217;t replace their inventory and for the first time in years left empty racks at Christmas shopping time, as any shopper could see. Stores like Toys &#8216;R Us had rows of bare shelves. Sales of gift cards <a title="declined" href="http://money.cnn.com/news/newsfeeds/articles/djf500/200812301416DOWJONESDJONLINE000314_FORTUNE5.htm">declined</a> sharply as consumers feared they would be worthless if retailers went of business. Some, retailers, like Circuit City and <a title="KB Toys," href="http://news.yahoo.com/s/ap/20081211/ap_on_bi_ge/kb_toys_bankruptcy">KB Toys,</a> announced they were filing for bankruptcy even before the holiday sales season.</p>
<p>Retailers simply seem at a loss over handling the slowdown, O&#8217;Brien said. &#8220;If you&#8217;re not replacing inventory that&#8217;s silly,&#8221; she said. &#8220;Abandoning that basic principle is a big change in retailing.&#8221;</p>
<p>But predictions that consumers will permanently pull back on spending, or that retailers will change the way they do business, are premature, said Niemira, of the International Council of Shopping Centers. The economy could recover in a few years. Consumers might have pent-up demand for products. Retailers could return to asking full price.</p>
<p>&#8220;The question is what will be the lingering trends from this recession,&#8221; Niemira said. &#8220;Memories are short, and consumer memories are shorter than most. I&#8217;m very leery that anything is permanent. We just don&#8217;t know yet.&#8221;</p>
<p>When it comes to a retail sector turned upside down by the financial crisis, the only thing for sure, he said, is this: &#8220;It&#8217;s a whole new world.&#8221;</p>
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