rssOne Man’s Struggle With the Gulf Oil Spill Claims Process
Friday, October 15, 2010 at 3:27 pm
- 34 Comments
TWI has been following the Gulf oil spill claims process for months now. Though things seem to be improving at the Gulf Coast Claims Facility, frustration still abounds, as I reported this morning.
This is Zade Marcrie’s story. Marcrie owns a fishing charter business in Little Sarasota Bay, Fla. In an email to me, Marcrie told me about his struggle with the claims process:
I filed with BP and they just kept asking for more documentation but the person with my file did talk to me. Since re-filing with GCCF on 8/25 I’ve only been able to talk to people with generic answers. I call them the Placaters.
My claim has been Under Review since around 8/28, but initially I applied for a Final Payment. It took two weeks to find out only Emergency Payment claims were being reviewed. I spoke with a Placater and asked if I should go ahead and file for an Emergency Payment. He said I’d have to start over with a new application and my initial claim for Final Payment would be voided.
A week later I received a letter from GCCF asking if I was sure I didn’t want to file for an emergency payment. It said all I had to do was email, mail or fax them my intention to receive an EP. I did and was told, by a Placater, they not only received my email, but I had been put in an expedited queue. A week later I received an email asking if I wanted to file for an EP. … I was frustrated, but I replied that I did want an EP. The next week I received an email stating they had received my request. I called and a Placater said my claim for EP had been in an expedited queue for two weeks.
Its obvious the left hand doesn’t know what the right hand is doing. … [W]hen you consider how much better off myself and untold numbers of others would be had our claims been handled within a week its actually pathetic.
What’s more frustrating are rumors about the claims reps being inexperienced people with backgrounds in any and every field other than claims and/or accounting or finance.
For now all I can do is keep checking my status online.
The above has been edited for clarity.
If you are having problems with your oil spill claim, email me: arestuccia@washingtonindependent.com.
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34 Comments
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Comment posted October 15, 2010 @ 8:16 pm
My claim has been under review since August 23rd and there is never a person to speak to that can give answers. My was labeled as hardship and that still has not made any difference. Escalating 2 or 3 tims they claim. I have phoned there daily 3 or more times a day, email, fax and call the White House the Attorney General for Ala the local news and stll nothing has been done,
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Comment posted October 16, 2010 @ 11:08 am
How would you like to a resident of Massachusetts ? Eight years of litigation in the 2003 oil spill !
Mitt Romney was the 70th Governor of Massachusetts from Jan 2,2003 to Jan 4,2007. During his one term the Buzzards Bay oil spill happened during April 2003 .
On April 27, 2003, eight years ago the Bouchard Barge B-120 hit an obstacle in Buzzards Bay, creating a 12-foot rupture in its hull and discharging an estimated 100,000 gallons of No. 6 oil. The oil is known to have affected an estimated 90 miles of shoreline, killed 450 numerous bird species, and recreational use of the bay, such as shell fishing and boating.
Since the 2003 oil spill the US Coast Guard has appealed the 2004 Massachusetts Oil Spill Prevention Act and one Massachusetts property damage lawsuit has dragged on for eight years. Republican Mitt Romney is laying the groundwork for a possible White House campaign in 2012, hiring a team of staff members and consultants.
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